In my September 17 post when the Canon 5D Mark II camera was announced, I wrote:
“As always, I recommend that you wait to buy any new model of camera until a few months after the camera hits the shelves. That will give Canon time to work out the “new model bugs” that so often happen. The 5D Mark II should be “bug free” a few months after its release.”
I wasn’t picking on just Canon since cameras from lot of manufacturers are released with some bugs in the first cameras released to the public.
This time around, it is the Canon 5D which has “black dot” and banding problems. A Google search for Canon 5D black dot will turn up lots of articles. A good place top start is Rob Galbraith’s article. And example of the black dots next to white lights is here. Canon has posted a service notice which is reproduced below after the break.
If you haven’t bought the new 5D Mark II and intend to, I would suggest, as I did in September, that you wait until the bugs are worked out.
If you already have the 5D Mark II, you will need to wait for a firmware update and be aware of situations when the problem might show up. Details are in the service notice.
Official Canon Service Notice . . .
|Thank you for using Canon products.We have learned that some users of the Canon EOS 5D Mark II digital SLR camera have identified two types of image quality phenomena that appear under certain shooting conditions.
We are currently investigating and analysing the causes, and examining measures to reduce or eliminate these phenomena by providing correction firmware. An announcement will be made on the Canon Web site when such measures have been determined.
Details of the phenomena and shooting conditions under which they are likely to occur are as follows.
Canon always strives to provide the highest quality products to our customers. We apologize for any inconvenience these phenomena may have caused. We appreciate your kind patronage and support.
This information is for residents of the United States and Puerto Rico only. If you do not reside in the USA or Puerto Rico, please contact the Canon Customer Support Center in your region.
Contact Information for Inquiries